Privacy Policy

Effective 25 September 2026. Last updated 25 September 2026. Supersedes all prior versions.

This Privacy Policy (this "Policy") governs the collection, use, retention, disclosure and protection of information by Dreamscapes Rentals and Management in connection with the website located at dreamscapesrentals.com, the resident portal, the staff workspace, and the software systems operated in support of them (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy.

1. The parties and the scope of this Policy

1.1 "Dreamscapes", "we", "us" and "our" mean Dreamscapes Rentals and Management, the property management and operating platform of B&B Investment Partners Inc, a California corporation. "You" and "your" mean the individual or entity accessing or using the Services.

1.2 We operate real property owned or controlled by B&B Investment Partners Inc, and real property owned by third parties pursuant to written management agreement. Where we process information as the agent of a property owner, that owner may also have obligations with respect to such information under separate agreement.

1.3 This Policy does not apply to any third party website, platform or service, including any short term or mid term rental marketplace, payment processor or property management platform, each of which is governed by its own privacy policy.

1.4 Notices under this Policy may be directed to dreamscapesrentals@gmail.com or (323) 553-4020.

2. Categories of information collected

2.1 Information provided by you

• Identifiers, including name, postal address, electronic mail address and telephone number, submitted in connection with a property enquiry, a document request, or any communication with our desk.
• Tenancy and occupancy particulars, including requested dates, occupant count, and the presence of animals.
• For residents, information necessary to administer a tenancy, including lease terms, commencement and termination dates, rent and security deposit amounts, payment records, maintenance requests, and correspondence between you and us.
• For owners, contractors and vendors, information necessary to perform under the applicable agreement, including contact particulars, executed agreements, certificates of insurance, contractor licence numbers and taxpayer identification forms.

2.2 Information received from third parties

• Enquiry and reservation particulars transmitted by short term, mid term and long term rental platforms on which our listings appear.
• Notifications transmitted by property management, payment and screening platforms engaged by us.
• Communications transmitted to the Dreamscapes business mailbox, subject to Section 5.

2.3 Information collected automatically

Our hosting provider records standard server log information, including internet protocol address, browser type, referring page and time of request, for the purposes of security, diagnostics and aggregate measurement. We do not operate advertising trackers on the Services and we do not sell or share Personal Information for cross context behavioural advertising as those terms are defined under the California Consumer Privacy Act, as amended.

Google Workspace and Gmail data

This Section 5 constitutes our specific disclosure regarding data obtained through Google Application Programming Interfaces. It is stated with particularity because a general description would be insufficient for the purpose.

5.1 Authorisation requested

We request a single Google authorisation scope, https://www.googleapis.com/auth/gmail.readonly. This scope confers read only access. No scope permitting transmission, modification or deletion is requested, held or exercised. Authorisation is granted by our own business account and is applied solely to the Dreamscapes business mailbox. At no time do we request, receive or exercise access to any mailbox belonging to you.

5.2 Message metadata retrieved

For each message present in our business mailbox within the applicable retrieval window, we retrieve the message identifier, the conversation identifier, the sender, the recipients in the To and Cc fields, the subject line, the date, the unread status, and the short preview string generated by Google, which we truncate.

5.3 Message content retrieved from Approved Relay Senders

"Approved Relay Senders" means, and is limited to, senders at the internet domains turbotenant.com and leads.furnishedfinder.com. Messages from those domains are notifications generated by a platform that enclose a communication authored by a guest, a resident or a prospective resident. For such messages, and for no others, our software retrieves the message body and applies the following treatment, each element of which is a limitation on our processing:

• Selective extraction. Only the communication authored by the guest, resident or prospective resident is extracted, by reference to a fixed textual marker specific to each platform. Where that marker is not located, no content is extracted and the Services display a notice to that effect.
• Removal of tracking elements. Uniform resource locators, including analytics and redirection links, are removed from the extracted text.
• Limitation of length. The extracted text is truncated to one thousand two hundred characters.
• Disposal of the remainder. The retrieved message, including its headers, markup, attachments and all content other than the extracted text, is discarded and is not written to storage.
• Exclusion from cache. The extracted text is excluded from the operational cache maintained for offline availability.
• Permitted purposes only. The extracted text is used solely for operational triage, internal record keeping, and the preparation of a response by a member of our personnel. It is not transmitted, published or acted upon automatically.

5.4 Information not retrieved

• The body of any message from any sender other than an Approved Relay Sender.
• Any attachment, from any sender.
• Any data from Google Drive, Google Calendar, Google Contacts, or any Google service other than Gmail.
• Any data from any mailbox other than the Dreamscapes business mailbox.

5.5 Permitted purposes

• Triage. Ordering of received communications so that urgent matters are identified.
• Routing. Assignment of a communication to the responsible member of our personnel.
• Record creation. Where a communication constitutes an enquiry regarding a property, creation of a record within our own systems containing the sender's name, electronic mail address, telephone number where provided within the communication, the subject line, and, in the case of an Approved Relay Sender, the extracted text as limited by Section 5.3.
• Continuity. Maintenance of a cache of the metadata described in Section 5.2 so that our personnel may review the queue during an interruption of service, subject to the exclusion stated in Section 5.3.

5.6 Prohibited uses

• We do not sell, licence or transfer Google data, nor transfer it for the advertising purposes of any person.
• We do not use Google data to construct advertising or marketing profiles.
• We do not use Google data to train, fine tune or otherwise develop any generalised artificial intelligence or machine learning model. Google data is used to operate this business and for no other purpose.
• We do not permit human review of Google data except where necessary to operate the Services, to diagnose or remedy a defect, with your express consent, or where required by applicable law.
• We do not transmit, reply to, forward, delete, label or mark as read any message in Gmail by automated means.

5.7 Retention of Google data

Metadata described in Section 5.2 is retained in the operational cache for so long as it remains operationally relevant and is overwritten by each subsequent retrieval. Extracted text described in Section 5.3 is retained within the corresponding record in our own systems for the period stated in Section 8. Retrieved message bodies are not retained.

5.8 Revocation

Authorisation is granted by our own business account and may be revoked at any time through the Google account permissions interface. Revocation terminates all retrieval described in this Section 5 with immediate effect.

6. Purposes of processing generally

We process information for the following purposes, each of which is necessary to the performance of a contract, to compliance with a legal obligation, or to our legitimate interest in operating the Services:

• responding to enquiries and administering prospective and existing tenancies;
• coordinating maintenance, repair and vendor engagement;
• administering rent, deposits, disbursements and accounting;
• preparing reports to property owners;
• maintaining the security and integrity of the Services;
• complying with applicable law, including landlord and tenant law, and responding to lawful process.

7. Disclosure to third parties

7.1 We disclose information to the following categories of recipient, in each case only to the extent necessary for the stated purpose: property owners and their authorised representatives; contractors and vendors engaged to perform work; payment processors and financial institutions; tenant screening providers, where applicable and with notice; software and hosting providers acting on our instruction; and professional advisers, including counsel and accountants.

7.2 We disclose information where required by subpoena, court order or other lawful process, or where necessary to establish, exercise or defend a legal claim, or to protect the rights, property or safety of any person.

7.3 We do not sell Personal Information and we do not share Personal Information for cross context behavioural advertising.

8. Retention

8.1 Tenancy records are retained for the term of the tenancy and for a period of not less than four years following its termination, consistent with the applicable statutes of limitation.

8.2 Enquiry records that do not result in a tenancy are retained for a period of twenty four months, after which they are deleted or anonymised.

8.3 Records required to be retained for a longer period by applicable law, or which are subject to a litigation hold, are retained for so long as that requirement subsists.

9. Your rights

9.1 Subject to applicable law, you may request access to the Personal Information we hold concerning you, request correction of inaccurate information, request deletion, and request that we cease sending marketing communications. Requests may be directed to the contact particulars in Section 1.4.

9.2 We will respond to a verifiable request within the period prescribed by applicable law. We may decline a request in whole or in part where retention is required by law or necessary to establish, exercise or defend a legal claim, and in such case we will state the basis for the refusal.

10. California residents

10.1 If you are a California resident, you have the rights conferred by the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know, the right to delete, the right to correct, and the right to limit the use of sensitive Personal Information.

10.2 We do not sell Personal Information and we do not share Personal Information for cross context behavioural advertising. We will not discriminate against you for exercising any right conferred by that statute.

11. Security

11.1 We maintain administrative and technical safeguards appropriate to the nature of the information held, including credential controlled access to the staff workspace and to the resident portal, and restriction of access to those personnel whose duties require it.

11.2 No method of transmission or storage is wholly secure, and we make no representation or warranty that the Services are impenetrable.

12. Children

The Services are not directed to children and we do not knowingly collect Personal Information from any person under the age of thirteen. If you believe we have done so, notify us at the contact particulars in Section 1.4 and we will delete it.

13. Amendment

13.1 We may amend this Policy from time to time. The date stated at the head of this Policy indicates the date of the most recent amendment.

13.2 Where an amendment materially alters the treatment of data obtained through Google Application Programming Interfaces, this Policy shall be amended before the corresponding change to the Services takes effect, and not afterwards.

14. Contact

Dreamscapes Rentals and Management
dreamscapesrentals@gmail.com
(323) 553-4020